Service support
Service support

Shuny Refrigeration is a professional service organization engaged in the production of industrial chillers; it provides Chinese customers with the unified standard after-sales service of Shuny Refrigeration Company; all of our service technicians regularly receive technical training from the company and have a variety of special tools for bundles. Support for debugging services. Provide scientific advice on individual operation, maintenance and maintenance for the user.


Basic installation instructions

According to the different models purchased by users and the actual site environment of the equipment room, we will provide professional installation suggestions before the equipment is put in place for the units that will arrive in strict accordance with the installation guidelines of Suni, and assist users to complete the equipment installation scientifically, reasonably and reliably.

Lifting instructions

Carry out load assessment on the target being hoisted, cooperate with the user to determine the type, specifications, form and method of the hoisting equipment, coordinate the contradictions in the hoisting process and provide solution suggestions.

Hydropower system installation guide

Provide users and installation contractors with hydropower system installation guidance suggestions related to the unit;


Basic production: provide users with scientific and reasonable foundation production, placement, spacing and vibration prevention measures according to the site situation;


Electrical laying: provide national and Trane related specifications for control, power supply system wiring, connection, etc.;


Pipeline connection: provide suggestions for the actual layout of the water system, the objects include: chilled water, cooling water, hot water, cold storage, etc.;


Discharge pipeline: According to the different configurations of the unit's safety pressure relief device, it provides users and installation contractors with relevant refrigerant discharge systems


On-site storage instructions


Unit storage: Provide the storage and storage requirements of the unit before commissioning to avoid damage to the unit components caused by on-site construction;


Refrigerant storage: According to the Shunyi company's refrigerant handling guidelines, it provides recommendations for on-site refrigerant storage to avoid leakage events.


Equipment commissioning


Suny strongly recommends that the initial commissioning of any new unit should be confirmed by Suny's professional commissioning personnel, although some of these components are not provided by Suny's original factory. SUNY after-sales service department will also provide professional on-site debugging service solutions for this purpose, mainly including the following:


Control wiring


Cleaning of electrical components


Parameter setting and configuration


Dry test


Leak test and refrigerant handling


Electrical safety test


Trial run


The above services will be completed by experienced Shuni after-sales service debuggers using professional tools to ensure that the performance of the activated equipment can meet the expectations of users and provide a good and reliable platform for subsequent performance verification.

As the world's leading provider of full-service and energy-saving solutions, Suny always insists that we should not only provide users with reliable and stable refrigeration (heat) equipment, but also include sufficient quantities of highquality frozen (hot) water This is what users really need and care about. To this end, in addition to ensuring that the new unit of the user can be normally activated, the Sunni aftersales service department can also cooperate with the user to perform performance verification work on the overall air conditioning system, and help the user find problems that occur during the operation of the air conditioning system, and propose relevant Optimization improvement suggestions. This not only prolongs the service life of the unit, but also ensures that the new unit can achieve the designed and expected load operation state in the air conditioning system as much as possible, and truly exert the performance of the unit to meet the user's purchase and use expectations.